My credit is about to expire. What happens with my auto-recharge?

Note: This only applies to "grandfathered" accounts signed up before July 2019. The balance on new accounts no longer expires. If you signed up after July 2019, this article does not apply to you.

If you have auto recharge enabled, we will ensure that your account never runs out of credit by automatically charging the payment card you have on file when your account is running low or when your balance is about to expire.

If your balance is about to expire, an automatic recharge will automatically be performed a few days before expiry and will recharge the minimum amount of $10 to keep your account active and carry over any existing balance for another 12 months.

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